Terms of Business

These terms apply when you buy a website, care plan or other service from ZTech ("we", "us"). They apply together with the written quote or order we send you. If they conflict, the quote or order wins.

Contact: ztechinc.co@gmail.com.

We give a written quote for each project. Our published prices are a guide to the package on offer. Prices exclude VAT where VAT applies. Add-ons, extra pages and rush delivery are priced separately and agreed before work starts. You accept a quote by confirming it in writing and paying the first payment.

You can see the current prices on our pricing page.

For the Landing Page, Launch, Business 10 packages, payment is 50% as a deposit before work starts and 50% at launch. For Growth, payment is 40% as a deposit, 30% at design approval and 30% at launch. Pay for a care plan annually and get 2 months free.

Invoices are payable by the date shown on the invoice. We may pause work or hold the launch of a site while a payment is overdue.

Each package includes a set number of revision rounds, shown on its page: Launch 1, Business 10 2 and Growth 3. A round is one consolidated set of feedback from you. Further changes are quoted separately.

We need your content, such as text, images and logos, to deliver on time. Delivery times start when we have what we need.

If you do not approve your homepage design after the included revision rounds, we refund your deposit in full before any development starts. Read more on our guarantee page.

You own your domain, content and code. Your domain is registered in your name. On full payment of all amounts due for a project, ownership of the website design, code and content we created for you transfers to you. Until then, we keep ownership of the work and you have a licence to review it.

We keep the right to reuse our own tools, templates and general know-how that are not specific to you.

You are responsible for the content you give us. You confirm you have the right to use it, that it is accurate and lawful, and that it does not infringe anyone else's rights. You are also responsible for the legal accuracy of your business information, and for taking your own legal advice. We can fill in legal page templates with your details, but we do not give legal advice.

30 days of post-launch fixes on every build. If something we built does not work as agreed, we will fix it at no charge during that period. After that, support is covered by a care plan or by a separate quote.

Care plans are billed monthly (Essential, Business, Growth), with the price and inclusions shown on our care plans page. Hosting is included. Edit time is for the month it is given and does not roll over unless we agree otherwise. Response times apply during 09:00 to 17:30 UK time, Monday to Friday.

You can move up or down a tier at the start of any month. You can cancel by emailing ztechinc.co@gmail.com, and the cancellation takes effect at the end of the month in which we receive it. Annual prepayments are for a full year and cover the period paid. If you leave, we hand over what you need to move your website elsewhere.

Pay-monthly plans, such as Launch Monthly, include the website and Essential care for one monthly price. They have a minimum term of 24 months. You own the site and its code after month 24, once the term is complete and all payments are made. If you cancel during the term, the remaining payments for the minimum term stay due unless we agree otherwise in writing.

We will do our work with reasonable skill and care. We do not exclude liability that cannot be excluded by law, such as for death or personal injury caused by negligence, or for fraud. Subject to that, we are not liable for indirect or consequential loss, lost profit or lost business, and our total liability for any claim is limited to the amount you paid us for the service in question.

We cannot promise particular search rankings, sales or results, because they depend on factors outside our control.

See our privacy policy. We offer a data processing agreement with every care plan.

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction, although consumers elsewhere may keep local rights that cannot be waived.